Phone, Company Text, extensions, routing, contacts and privacy use one shared organization communications state. Primary controls organization-wide settings.
QUICK SETUP
Set up Phone & TextChecking your organization…
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Company NumberChecking…
PrimaryChecking…
Ring me onChecking…
Team / ExtensionsChecking…
Company TextChecking…
Advanced Phone & Text settings⌄
My connected phoneChecking…
Company Phone & TextPremium
One Company Number powers shared calling and Company Text. Extensions and routing are shared across PLX and any product surface that consumes this organization capability.
Company NumberChecking…
Company TextChecking…
Outbound caller IDChecking…
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ExtensionsChecking…
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Contact privacyPrimary owner controls Company / Private
PRIMARY CALL ROUTINGExtension fallback
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Extension entered → requested extension → Primary fallback → ring all. No extension → ring all → Primary fallback.
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Finish incoming call setup
SEPARATE MAILBOX CONNECTION
Email
Separate
Email uses its own mailbox/provider connection. It is not part of Phone & Text routing, extensions, Primary controls or Company Text.
Connected emailChecking…
Prospect Notes History
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Incoming Call
Looking up caller...
LOAD OFFER SCREENED
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StatusReady for live help
PLX Connect Business
Connect my phone
(714) 580-0217Your existing work/cell number • customer-owned
Not connected
1. Connect this phone
PLX will verify that you control this number. Your carrier keeps ownership of the number, native SMS/MMS and emergency calling. Premium can optionally route incoming calls through PLX extensions and your ring group.
Enter this code when the verification call asks
Answer the verification call on (714) 580-0217 and enter the six-digit code above when prompted.
Ready. Connect the phone first. PLX will not place the verification call until you explicitly start verification.
How this number works: Basic keeps this as your personal connected phone. Premium can explicitly make it your Company Number for shared Text and team calling. Your carrier keeps ownership, native SMS/MMS and emergency calling; incoming company calls use carrier forwarding into PLX extensions/ring groups only after you enable and verify forwarding.
Email
No mailbox connectedPersonal mailbox • Private to you by defaultSign in and choose a mailbox.
Inbox
Connect Gmail to load your inbox.
Email stays provider-authoritative. PLX reads and sends through the mailbox you connect; it does not create a separate mailbox copy.
New message
Email idle.Google data is used only to provide the mailbox features you request. Privacy · Terms
Text
Sending fromMy MobilePhone connected
Choose where texts send from
Your normal choice is My Mobile.
Connect the PLX Mobile Android companion to synchronize carrier texting. Your carrier/SIM remains the transport.
Only the organization owner can choose the central Text identity. A phone owner must explicitly allow company use first.
Conversations
No conversations yet.
Select a conversationChoose a conversation on the left, or start a new text.
Conversation
Messages send through the selected connected mobile and its carrier/SIM.